Need a little help?

Frequently asked questions & help

Q: Do you offer custom sizes?

A: Yes. We're proud to offer bespoke sizes to suit your space and style. We're always happy to accommodate bespoke requests - please contact us to discuss your needs.

Q: I would like to use stone as a tabletop, do I require table legs or a table base?

A: Table base. Stone and glass work surfaces are often fragile and must be horizontally supported. For these types of materials, we recommend a heavy-duty table base. 

Q: I have a stone/glass table top, what size table base do I need?

Seating along the two longest sides only: The size of the table base is often determined by the intended seating plan. If chairs are to be seated under the two longest sides of the table only, the base should be as near to the full length of the table top as possible.

Example: table top length = 200cm. Base length should be between 180 to 200cm.

Seating along all four sides: If chairs are to be positioned under all four sides of the table, the base length should be reduced to allow chairs to be placed without interference. Stone/glass often have a maximum overhang allowance of 30 cm at any one side. If you require any help or advice, please contact us. 

Example: stone/glass table top length = 200cm. Base length should be between 140 to 150cm.

Q: Are your products handmade? 

A: Yes, 100%. All of our products are carefully and expertly handcrafted in our East Yorkshire based workshop close to the cities of Hull and York. By purchasing through us, you're not only putting an enormous smile on our faces, but you're also supporting a small business with big aspirations. 

Q: How do I care for my steel?

A: Caring for your steel is easy. Dust with a microfiber cloth on a daily basis. To remove unwanted dirt, rub with a damp cloth and dry immediately.

Q: Do you offer trade discount?

A: Yes, we offer trade accounts to those in the furniture, interior, and kitchen industry. Please contact us to see how we can help your business. 

Q: Do you offer bulk order discount?

A: Yes, please email or fill out the contact form for more details.

Q: Are your frames suitable for outdoors?

A: Our powder coated mild steel products are suitable for use outdoors. However, an annual maintenance examination should be carried out with any paint chips or visible rust spots taken care of. For increased longevity and less maintenance, please consider our stainless steel frame range.  

Q: Processing time & delivery

A: For our latest processing time, please see the notification bar on our website. The estimated delivery date is based on your purchase date, the recipient's location, our (the sellers) processing time, and the chosen courier. Other factors — like placing an order on a weekend or a bank holiday — may end up pushing the arrival of your item beyond the estimated delivery date.
It's our hope that your item gets to where it's going as soon as possible, but given the factors involved, this is only an estimate. We endeavour to keep you, as the customer, well informed with regards to production updates and an accurate dispatch date once your order(s) are prepared for packaging. 

Q: Once my item(s) have been dispatched, how long does delivery take?

A: 1-2 working days

Q: Do you offer custom powder coated colours?

A: Yes, we are able to offer any colour from the RAL range.
Please visit https://www.ralcolor.com/ to find a colour that's right for you.
Additional fees and lead time apply. Subject to availability.