Need a little help?
Frequently asked questions & help
Q: Do you offer custom sizes?
A: Yes. We'll tailor the product dimensions and steel section size to suit your needs. Please get in touch with us to discuss your project.
Q: Are your table bases suitable for a stone tabletop?
A: Yes, our heavy-duty and extra heavy-duty table base collection is specially designed for all types of natural and manmade stone work surfaces. Thin stone slabs are fragile and must be horizontally supported, which is why we engineer the bases for maximum support and use heavy-gauge steel for strength and rigidity.
Q: I have a stone tabletop, what size table base do I need?
The size of the base is often determined by the intended seating arrangement and style of base. For this example, we'll use the 'June' table base. If your top measures 2000 x 1000 mm, and you want to place chairs on all four sides, we recommend a base size of 1900 x 900 mm.
For the second example, we'll use the 'Xea' table base. If your top measures 2000 x 1000 mm, and you want to place chairs on all four sides, we recommend a base size of 1500 x 600 mm.
Q: Which base width is right for me, 80 or 60 cm?
A 60 cm base pairs well with an 80 to 100 cm wide top.
An 80 cm base for tops between 100 cm and 120 cm.
Q: Are your products handmade?
A: Yes, 100%. All of our products are carefully and expertly handcrafted in our East Yorkshire based workshop close to the cities of Hull and York. By purchasing through us, you're not only putting an enormous smile on our faces, but you're also supporting a small business with big aspirations.
Q: How do I care for my steel?
A: Caring for your powder-coated steel is easy. Dust with a microfiber cloth on a daily basis. To remove unwanted dirt, rub with a damp cloth and dry immediately.
Q: Do you offer bulk order discount?
A: Yes, we are happy to combine and offer savings on shipping costs, please email for more details.
Q: Are your frames suitable for outdoors?
A: Our powder coated mild steel products are suitable for use outdoors. However, an annual maintenance examination should be carried out with any paint chips or visible rust spots taken care of. For increased longevity and less maintenance, please consider our stainless steel table bases, now available with a powder-coated finish for added protection.
Q: Processing time & delivery
A: For our latest processing time, please see the notification bar on our website. The estimated delivery date is based on your purchase date, the recipient's location, our (the seller's) processing time, and the chosen courier. Other factors like placing an order on a weekend or a bank holiday, may end up pushing the arrival of your item beyond the estimated delivery date.
It's our hope that your item gets to where it's going as soon as possible, but given the factors involved, this is only an estimate. We endeavour to keep you, as the customer, well informed with regards to production updates and an accurate dispatch date once your order(s) are prepared for packaging.
Q: Once my item(s) have been dispatched, how long does delivery take?
A: 1-2 working days. For the highlands and certain mainland postcodes, the delivery is between 48-72 hrs. Please contact us for the affected postcodes.
Q: Do you offer specific powder-coated colours?
A: Yes, we are able to offer any colour from the RAL classic range, these paint codes are 4-digits.
Please visit https://www.ralcolor.com/ to find a colour that's right for you.
Additional fees and lead time may apply. Subject to availability.